Located in the heart of central Switzerland in the car-free mountain village of Stoos, the Seminar- and Wellnesshotel Stoos is a quiet resort that appeals to business and leisure travelers alike. The hotel stands over 4,000 feet above sea level, offering fantastic views of the region and lake Lucerne as well as a wide range of outdoor activities year-round. At the summit of mount Fronalpstock, the Gipfelrestaurant and Hotel boasts a 360° view of over 10 lakes and a mountain backdrop that is accessible only by foot or cable car. The Gipfelrestaurant and Hotel is a popular destination for hosting corporate meetings in addition to skiing and hiking.
The Seminar- and Wellnesshotel Stoos needed a way to streamline workflows and reduce inefficiencies, all while delivering better service to its customers. Like other businesses in the hospitality industry, finding suitable employees is becoming increasingly complex, making it even more critical to maximize efficiency with modern technology.
Among other things, state-of-the-art infrastructures make the workplace more attractive, which has a positive effect on recruiting.
To improve the efficiency of back-office staff, the Seminar- and Wellnesshotel Stoos looked for a better way to book and manage events. Configuration was a high priority as the hotel needed its solution to be adaptable according to its unique needs. The hotel purchased Thynk’s MICE (meetings, incentives, conferences, and exhibitions) event booking and organizing tool because it afforded them the flexibility to configure the frontend and documents exactly how they wanted. Thynk, a solution built by hospitality experts, also gave the Seminar- and Wellnesshotel Stoos industry-specific expertise and support to ensure their needs were met.
Thynk’s solution helps the Seminar- and Wellnesshotel Stoos save time on routine activities such as quoting events, planning with function sheets, sending invoices, and more. The hotel’s investment in Thynk has also helped them digitally transform a key part of its operations while allowing them the flexibility to adapt as new properties, such as the Stoos Lodge (due to open in late 2022), come on board.