Thrive Operational Excellence on top of PMS and POS by enabling impactful reporting and forecasting, and drag and drop custom guest and operation process automation.
Thynk.cloud is powered by salesforce. It centralises all PMS and POS data and enables a customer centric and data driven hospitality solution. The solution is made of hospitality functional modules made by hoteliers for hoteliers. It includes modules such as meeting and event, venue management, group booking, corporate rate and frame agreement, flexible invoicing, function sheets.
The hospitality modules are managed from a central console to be run by business users in order for hoteliers to be creative, configure and finetune any type of business processes that will span POS, PMS, and their marketing automation solutions. This with no IT skill. A drag and drop powerful reporting and dashboarding engine is included in order to make decisions on trusted data.
Modern PMS and POS offer really nice user interfaces, and flexible processes, but it remains difficult to build a seamless integration in between the solutions.
In order to build new cutting edge service offerings, hotels need to build flexible processes that can span PMS and POS, remain agile and are easily configurable with no technical skill.
Example includes :
Build a Customer Centric operation hub
- Act upon data and fine tune your operations smoothly.
- Create automation, alerting, and customer journeys.
- Build processes on data from PMS and POS, Build end to end Straight through processing across PMS and POS.
Build a personalised cross channel communication with your customers
- Build personalised communication automatically.
- Measure performance of each customer journey.
- Communicate seamlessly on all channels : Voice, Email, Web, and Social media.
- Work from a central console with no IT required.