Bookings contain details such as the account information, contact for the booking, guest rooms blocked, function rooms, commissions, packages, and more. Here are the latest updates to help you manage your bookings more effectively and efficiently.
We understand that you may need to bundle products to guest rooms on bookings. While we have packages for bundling events, guest rooms and products, this is a simpler use case that doesn't always require the use of packages. Introducing a new feature called "Rate Products"!
How do Rate Products work?
Any Thynk Admin can create a rate product, which links a particular rate to a particular product.
Any time a guest room is added to a booking using this rate (ex. Bed & Breakfast rate), the product (ex. Breakfast) is automatically added to the booking and linked to any subsequent changes on the guest room.
If additional guest room nights are added to the booking then the appropriate amount of products will be added based on how the rate product is defined.
You can read more about how admins create rate products here.
We love your feedback whether it is shared with us during our Thynk It Through events or directly with our team. Many customers requested more flexibility in managing event attendance so now you will see new attendance fields on the Booking Event.
These new fields are:
The existing Pax/Expected Guests field on the Booking Event has been renamed to “Agreed Guests.”
Agreed Guests are entered when creating a new booking event. If left blank, it will automatically take the guest amount from the Booking. This field controls price for any products that are priced per person.
All other guest attendance fields are for internal tracking and reporting only.
The Reservation Status field has also been renamed to Event Status.
How you define and sell products were updated to work better for you. See the updates below:
Support for per unit pricing on booking products has been introduced. Previously, all pricing was "Per Guest," where the expected guests impact the total sales price of a product. Some products, however, such as transportation or equipment are priced independent of guests.
Product description is no longer limited to 255 characters.
The Multi-Edit product screen has been updated to display the fields New Expected Guests and New Actual Guests rather than Pax.
All MYCE references have been removed. MYCE Product Type is now simply Product Type and MYCE section is just Product Info.
On booking products, the field for Resource is now Function Space.
More feedback from our community on the difficulty in viewing function spaces on the function diary had us evaluate the visual design.
You will now see darker lines between rows and columns to differentiate function spaces and start and end times on the function diary. We have also renamed any reference of the Scheduler to Function Diary
We continue to update our standard page layouts to ensure a more consistent user experience. Included in this release is an updated Booking Layout page. (see images below)
This standard booking layout will always be configured to include your documents, including a BEO, Contract and Proposal. Some of the major changes include creating a Finance and Deposits tab, limiting the amount of information shown on the first related list and separating out the PMS connection specific data. You can speak to support about upgrading the latest layout.
It has been challenging for users when searching in certain scenarios to identify the correct record. For example, when you're searching for events to assign a product on a booking. To make this easier for you, now when you show all results when searching for events, additional fields are shown, including function name, start date/time and end date/time. See below.
Two-way integrations with PMS providers ensure that your data is always up-to-date and clean. We include integration with Oracle Opera, Mews and Stayntouch. As you share your feedback, we continue to optimize the experience and take advantage of new features that our partners are releasing on their roadmap. Here are some of the features we have added to the Thynk platform to create a seamless experience where you can do your work in Thynk and trust that data is flowing with your other systems.
As we introduce new PMS connections, we are working to ensure a consistent experience for all customers, regardless of PMS. To help with this, we have renamed unique PMS Id fields from Mews Id to PMS Id to ensure this is clear to all customers going forward. This PMS Id field exists on:
Rates, Items, Bills, Rooms, Room Types, and Products
We have also renamed the checkbox on Rates "Not in Myce" to "Hide from Bookings." If checked, this means that the rates pulled in from the PMS during the integration process are not shown in the available rate list when creating bookings. You can work with support to turn this on or off by default depending on your needs.
Reports & Dashboards
Your data is your most valuable asset. We want to bring its value to life for you and make it easier for you to gain powerful insights with our solution. To make this a reality, we have new reports and dashboards included in this latest release.
You can find the latest reports in a new folder called Thynk Reports on the Reports tab. Here are the details of the latest reports and how you can leverage them:
These list views work best in Kanban view, but by default you will see them as a basic list. You can change the Display As to Kanban and then Summarize By "Total Amount incl. Tax" and Group By "Status".
Show and measure the value of the property sales pipeline and display how many bookings are included by type for the current year. This view can also be changed to Display As Kanban.
You can now find the latest dashboards in a new tab called Thynk Dashboards. If you don’t see this new tab, please reach out to our support team to help you configure this amazing new feature! Here are the details of the latest dashboards and how you can leverage them: