May 2022 Product Update

Below you will find a brief, high-level description of enhancements and new features included in the latest product updates. 

We listen to your feedback and you can see below that many of your requests have been included in this round of updates.  Give us more feedback about your experience with Thynk here!

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Quotes

Quotes contain details about bookings such as the account information, contact for the booking, guest rooms blocked, function rooms, commissions, packages and more.  Here are some of the latest updates to help you manage your bookings more effectively and efficiently.

• Updated pricing calculation to ensure accuracy for hotel room prices inclusive and exclusive of taxes when the price is updated
• Unit price will automatically update when a new resource is associated with a quote meeting room.
• The product validation rule is no longer triggered when updating the time for a quote meeting room.
• Bulk creation of products and meeting rooms will now create the appropriate relationship between each meeting room and each product.

Packages

Packages provide you the ability to bundle services together to deliver unique and personalized value to your customers.  To ensure these are easy to use and complimentary to other areas of the quote functionality, we have made the following updates:

• Package unit price calculation has been updated for multi-day packages when at least one component of the package applies to all days.
• The unit price for a package line will no longer be reset when the  pax on the package is updated.

Group Booking

The  Group Booking feature is used to enter the room block for your quotes by room type, rate type and occupancy type. It is a great visual method of adding and adjusting your room blocks.  

• Canceled hotel rooms will no longer be included on the group booking details.
• Based on your feedback, the following usability improvements have been made to the group booking feature:

• The currency symbol will now display next to rate values to make it easier to identify rates versus quantity values.
• All rates will display 2 decimals and number formatting will reflect the current user’s locale.
• The values will be shown with a gray background when unchecked to clarify which rates/quantities are being allocated on which days for the quote.

PMS Connectivity

Two-way integrations with PMS  providers ensure that your data is always up-to-date and clean. We include integration with Oracle Opera, Mews and StayNTouch. As you share your feedback, we continue to optimize the experience and take advantage of new features that our partners are releasing on their roadmap.  Here are some of the features we have added to the Thynk platform to create a seamless experience where you can do your work in Thynk and trust that data is flowing with your other systems.

MEWS Integration Updates

Mews had a big update that we are excited to enable for you in our integration with them.  They released the Availability Blocks feature which enables you to set aside a fixed set of your inventory (rooms/beds/space) for a specific date range and rate.  This new feature required a few updates on our end to ensure you have the same seamless experience working with Thynk + Mews.  You can read more below about what was added or changed to support group block integration with Mews.

•  New fields were added to several existing objects:

• Rate => Block Rate Plan flag (true/false)
• Quote => Block rate 
• Quote Hotel Room => Update prices flag (true/false)

• New system workflow occurs when a block is created:

• Rate is created with Block rate plan = true
• Hotel room prices are sent to Mews to update the rate pricing for the appropriate days in the room block

• When a quote hotel room is updated (dates, price, room type):

• If Update prices flag is checked on the quote hotel room, block rates are updated and new prices are sent to Mews
• If the rate plan is updated on the quote hotel room, you will receive a warning and the creation of a new block will be prevented.

• When a block has been created on a quote, the block rate is stored in the new field added. 

• If a new hotel room is added to the quote, the block rate is automatically assigned and cannot be updated.

• A new property level configuration has been added to enable a property to decide whether order lines are sent with their actual price or a 0 price when sending orders to Mews.
• A new property level configuration has been added to enable a property to decide whether reservations are sent with their actual price or a 0 price when sending orders to Mews.
• Orders with negative revenue are now created successfully avoiding data discrepancy between Thynk and Mews.
• Reservation creation process has been optimized to account for the Auto Send Reservation configuration.
• Companion reservations are supported when reservation guests increase from 1 to 2, for example.
• We have now enabled the ‘Send failed reservations’ feature for reservations that failed to update Mews.  This will allow users to see the error messages received from Mews, make the necessary changes to the reservation data and resend the updated reservation.