Guest satisfaction at the front desk is related to check-in and out efficiency, customer service, and the overall experience provided. Thynk tackles every need with the guest 360 solutions built for every facet of operations.
Requirements Overview
Explore the requirements that Thynk’s front desk solutions were built around
Check-In & Room Allocations
“Check-in and guest allocation to rooms from guest lists needs to be improved.”
Check-Out & Billing
“I have to improve checkout and have an easy way to push back unpaid bills to Corporate.”
“Especially when working with groups, I need a way to easily switch between booking information, notes from the sales teams, and events schedules. I also need clarity on what has been paid or not.”