Technology

Illustration from Salesforce classic to lightning

Salesforce Lightning is a robust technology that offers hoteliers the functionality and customization they need to improve the efficiency of their...

An old typewriter next to a modern laptop

Blog

September 12, 2022

Technology

Moving Beyond Legacy Tech in Hospitality

It’s not uncommon for businesses in the hospitality industry to use legacy systems. A number of factors make it difficult to upgrade to more modern...

5-Minute Insight

August 1, 2022

Technology

Practical Insights for Delivering Exceptional Service

Delivering a quality customer experience is important for all businesses, but for the hospitality industry where service is paramount, it’s even...

Hospitality Market Leader with Jakob Nader

5-Minute Insight

July 18, 2022

Technology

How Prioritizing the Guest Journey Improves Services

Despite the steady growth forecasted in the meetings, incentives, conferences, and exhibitions (MICE) industry between now and 2028, hotels are fac...

Illustration of a computer screen with a CRM

Guide

July 4, 2022

Technology

5 Business Benefits of a Hospitality CRM

Bringing on a Customer Relationship Management (CRM) system to manage sales and operations is a very important business decision that can significa...

Home page of a phone with social media apps

Blog

March 8, 2022

Technology

Cultivating The Guest Experience Through Digital Marketing

Hoteliers might not consider digital marketing to be a necessary tool for ensuring a positive guest experience. Mounir Nejjai, CEO of Cezium...

Illustration of the cloud, inside of a computer

Blog

December 13, 2021

Technology

Integration Hubs: The Solution to Hotel on Legacy Technology

It's still common for hotel companies to depend on legacy technology. It may seem more cost-effective but legacy technology actually results in ine...